Questions / Answers
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System of emission - reception
|  | Must I have an approval of " Provider Internet " to use the system?
|  | No. The system does not need an enjoyment of Internet provider. You have, on the other hand, need of a License of import and exploitation of a system Vsat. This one must be sent in: AUTHORITY OF REGULATION OF THE POST OFFICE AND TELECOMMUNICATIONS (ARPT) 1, street kaddour RAHIM Hussein Dey -16008 ALGIERS.
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Do I need a modem to connect in Internet?
|  | No. The system does not need a modem to connect.
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Could I use another dish aerial than the one that you supply?
|  | No. The supplied antenna is special, made and optimized for the emission and approves by Eutelsat, she cannot be replaced in no way by the other one.
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Could I connect several computers on the system which I buy?
|  | Yes. The system can be connected to a local area network of micro computers.
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The central unity which comes with the system is an Internet server?
|  | Yes. The central unity which contains the cards of emission and reception can play server role. |
How many posts I can connect on the system?
|  | The number of posts which can be connected on this server is a function of the bandwidth as well as the type of use which is made. |
Can I connect from my home on the system which is installed to my office?
|  | Yes. Once installed, you can connect to your system by using the line phone and to use Internet at distance.
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Is it I reach all the sites of Internet without any limitation?
|  | Yes, you have a completely normal connection on the totality of Internet and this without any limitation of no sort. |
What will happen if I move my installation towards a new site ?
|  | You necessarily have to get in touch with us for the procedure of installation and acquisition of the license to emit of the satellite Eutelsat from the new site.
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Can I install a cybercafe of 15 or 20 posts with this system?
|  | Yes, of course. You will need to install a network, a proxy check on a server, to make profitable your connection. We have solutions and fixed prices for this type of installation. |
Can I phone by using Internet?
|  | Yes the possiblité exists. You have for it need of an adequate software and possibly a possibility of adjusting your supplier of telephony by Internet. |
Can I share my connection with my neighbours, for example, as in an installation of satellite television?
|  | Yes, quite as for a cybercafe. You will naturally need a computer network in due form, each of your neighbours will need a computer which will be connected to this network.
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I would like propose this system in my region, would I have a discount on the purchase of my first kit?
|  | Contact our Service Retailers.
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In case of breakdowns of the system, which assures its maintenance?
|  | A one year guarantee is ensured by Company SATLINKER as well as the Service After Sales.
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I already possess a card of reception for Internet by satellite with its subscription, I would like to use your system only for the emission and to avoid all the problems bound to the telephone and in local providers. Is it possible?
|  | No. It is not possible to couple an asymmetric solution (yours) with the other who is symmetric. Our solution uses a symmetric canal which conveys as well the descent (reception) as the ascent of packages IP (emission) in a inseparable way. We shall inform you if the technology came to evolve. Things have effectively to evolve as you can see it on our site.
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Could I use this system to connect one or several Cybercafes by modem?
|  | You could connect so many users as allow you the available bandwidth. |
Then I to have an address fixed IP, so that I can use for example the system to connect two transport in extranet or simply to be capable of using the voice over IP?
|  | Yes you can have access to an address fixed and personal IP who makes you "visible" directly on the NET. |
Does the Internet by satellite bidirectional function with caravans, boats etc...?
|  | Because there is an antenna of transmission, sending a signal towards the satellite (in the space), the installation must be made by guaranteed professional. So, the Internet by satellite bidirectional does not offer the connection for a non stationary environment.
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Can I install the system myself?
|  | Because the antenna of passes on data, sending a signal to the satellite, the installation is austerely control by the FCC, a certified professional has to make the installation. The system of Internet by satellite bidirectional is a material very sophistic satellite and must be installed(settled) by a professional. Fortunately, we have fitters' network who can install the system or whom you are. |
I can use a card NIC (network) with the Internet by satellite bidirectional?
|  | The Internet by satellite in bidirections uses modems satellite USB (included in the purchase) to allow your PC to reach Internet via satellite. You can use a card NIC in your PC so that the other computers of your house have the access to Internet via your local area network. A card NIC cannot replace on the other hand modems Satellite. |
Can one use any courier's program with the Internet by satellite bidirectional? (Outlook, Eudora, ...)
|  | All the software which we tested work with the Internet by satellite bidirectional. |
Be that the Internet bidirections offers a card PCI with Ethernet ports?
|  | Since connection USB is used it is not necessary
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Is the " ping times " enough fast for the games in networks?
|  | You can play on-line games, but because the signal has to travel at more than 44,000 miles in height, it will have there probably no enormous improvement in the time of answer. |
Can I use the FTP software, ...?
|  | Yes all software that you use normally function
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Are there ports bloquer ?
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Is there a limit of use?
|  | No, contrary to well other ISP, the system of Internet by satellite bidirectional does not put limitation, your system is always ON, 24/24 days / years without limit.
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Needs I an ISP?
|  | No, the Internet by satellite bidiractional works in solution global; you need no more the other thing except can be of the electricity for your PC. |
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